Terms & Condition


Website:
In terms of Information Technology Act, 2000, this document is an electronic record. This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and Terms of Use for access or usage of the Application (App) or Website of “RentHisaab” (www.renthisaab.com). The domain name renthisaab.com (hereinafter referred to as “App”, “Application”, "Website") is owned by "Efficiencie Tech Solutions LLP", registered under the Company's Act, 1956 (hereinafter referred to as "Company" or "RentHisaab" or "Renthisaab" or "RENTHISAAB.COM". For the purpose of these Terms of Use, wherever the context so requires "You" or "User" or “Users” shall mean any legitimate person who is viewing/browsing the App/Website and/or has agreed to avail the Services provided through the App/Website by providing the required information while registering on the App/Website. The term "We", "Us", "Our", "RentHisaab", used in these Terms shall mean (RentHisaab).

1. ACCEPTANCE TO TERMS OF USE
The use of this App/Website by You is solely governed by these Terms of Use ("Terms" or "Terms of Use") and any policy/terms so mentioned by terms of reference. Browsing the App/Website or use of the services offered through the App/Website shall be taken to mean that you have read and agreed to Terms of Use so binding in you and that You are contracting with RentHisaab and have undertaken binding obligations with RentHisaab. By impliedly or expressly accepting these Terms of Use, you also accept and agree to be bound by Privacy Policy, which may be amended from time to time. You will be subject to the rules, guidelines, policies, terms, and conditions applicable to any service that is provided by this App/Website, and they shall be deemed to be incorporated into this Terms of Use and shall be considered as part of Terms of Use.

2. AMENDMENT/MODIFICATION OF TERMS/SERVICES
We hold the sole right to modify the Terms of Use without prior permission from you or informing you. The relationship creates on you, a duty to periodically check these Terms and stay updated on its requirements. If you continue to browse/use the App/Website following such a change, this is deemed as consent by you to the amended policies. RentHisaab, reserves its right to withdraw wholly or partly, without assigning any reason, any of Services offered through the App/Website with or without any notice.

3. SCOPE OF SERVICES
RentHisaab offers an array of online services including but not limited to listing of properties on the App/Website for sale, lease, rent, and creating a network for a home, apartment complex/building for lease or rent. The services offered by RentHisaab/third party vendors may be availed by both individuals and organisations such as owners, builders or brokers. You are permitted to post your requirements/advertisements on our App/Website as long as such posting is genuine and is in accordance with the Terms. Further, with your consent, you may authorise any person, including RentHisaab, to carry out the postings on your behalf and such postings shall also be in accordance with the Terms. You shall be solely liable for any posting done by you or by any person on your behalf or with your consent.

4. REGISTRATION OBLIGATION AND MEMBERSHIP
In order to avail the various services offered by us, you are required to register with RentHisaab. If you represent an organisation and wish to use the Services for your organisation, we recommend that you, and all other users from your organisation, sign up for user accounts by providing your corporate contact information. The membership of this App/Website is available only to those above the age of 18 barring those Incompetent to Contract which inter alias include insolvents and the same is not allowed to minors as described by the Indian Contract Act, 1872. If you are a minor and wish to browse/use the App/Website, you may do so through your legal guardian and RentHisaab reserves the right to terminate your account on knowledge of you being a minor and using the membership of the App/Website. Further, you are solely responsible for protecting the confidentiality of your unique code, username and password and any activity under the account will be deemed to have been done by you. You agree to: a) provide true, accurate, current and complete information about yourself as prompted by the sign-up process; and b) maintain and promptly update the information provided during sign up to keep it true, accurate, current, and complete. In the event you provide us with false and inaccurate details or RentHisaab has a valid reason to believe that false and inaccurate information has been furnished, we hold the rights to permanently suspend your account and levy penalty (esp. for brokers who list as owners or builders providing fake info).

5. PAYMENT OBLIGATION & REFUND POLICY
The charges/fees for the various Services offered by RentHisaab have been clearly set forth in the App/Website. There are both paid services and free services offered through the App/Website. The details of the Services that are offered without charges and with charges (will be updating soon on the paid services) are clearly set out in App/Website or you may communicate with us at info@renthisaab.com to get more information. You understand that the Services offered without any charges are restricted (as per the information you may have obtained from RentHisaab or as may be seen while availing the said Services). Hence You may be required to pay the amounts, communicated by us or set forth in the App/Website, if you wish to avail any Services other than the free Services offered. RentHisaab reserves the right to alter/modify the amounts payable for the Services without any prior notice. The details of cancellation and refund are provided in/public-pages/cancellation-and-refund. There will be no-refund of any amounts paid by you for availing the various Services offered through the App/Website, except expressly stated elsewhere "RentHisaab" may offer certain discounts or other offers for the various Services. The terms and conditions of the offers/discounts shall be set forth in the App/Website and the same may be time bound and hence you may not claim any offers/discounts when the time for the same has lapsed/expired. There are specific services which are offered directly by third party vendors and the role of RentHisaab in such cases is only to post the availability of such services on our App/Website. RentHisaab will not be liable or responsible in any way for such services or the quality of such services. Any payments being made by Users do not accrue to RentHisaab and RentHisaab will not entertain any requests for information/clarification regarding such Services.
Normally, We would never like to cancel your order. However, we reserve the right to cancel your order at any given point in time.
a). Cancel By RentHisaab
We may cancel your order in case we are not able to serve you the products you have subscribed to. We will cancel your subscription and will not refund the subscription amount.

  • We may cancel your order if we find any discrepancy in the process.
  • We may cancel your order if we find any misuse of our system.
  • We may cancel your order and block your services if we find a use of any pornographic or abusive or illegal activities performed by your account.

You shall be informed about cancelled orders via Email.

b). Cancellation by Property Owner

If an application doesn't work the way it should and can't easily be fixed you are entitled to a refund of the item.
However, the cancellation will NOT be processed in the following cases:       

  1. If you don't want it after you have used it for the period.
  2. If you simply change your mind.
  3. If you bought an item by mistake.
  4. If you do not have sufficient expertise to use the item.

All queries related to cancellation should be addressed on info@renthisaab.com Cancellation may take up to 30 days.

5.1 Refund Policy
These refund rules outline what you can expect from us for the product you purchase. They provide a transparent approach to refunds giving you a great platform experience for a fair experience.

5.2 One Time Fee & Refunds
Product fees are non-refundable.
If the end-user has a reason to believe that the payment was charged on error, only then the user can provide written notice to our Customer Support and request to cancel his/her Fee by emailing us on
info@renthisaab.com

When eligible, Fee cancellation can be performed by Customer Support only up to a period of 48 hours from the Fee payment date. We will not cancel Fees after that time or after an End Product has been used.Eligibility to cancel a Fee will be assessed by our Customer Support team based on a number of factors, including, without limitation, violations of our Terms of Service and improper usage of the RentHisaab platform.
In case of any refunds, the money will be refunded via NEFT mode only within 15 days.

5.3 Resolving disputes
If you and RentHisaab can't come to an agreement about a refund, you can raise a dispute and have Renthisaab investigate the matter. We will make a decision based on all available information and you agree that our decision is final.

6. TERMS AND CONDITIONS FOR AVAILING THE SERVICES
The array of services offered by RentHisaab includes Service rendered to tenants/residents within a house/building/apartment/complex/shops/warehouse. Subject to the provisions below, and to the terms of any agreement we may have with your building's owners or management or association, the following elements of the Service are available to Users: a) Network Access: As part of the Service, RentHisaab creates a Unique Code for each User who Sign-Up with Application (App Based) or www.RentHisaab.in. If you are a registered user, we will permit you to access the entire features offered by us by using a username and password sent. For any enquire or assistance please mail us on info@RentHisaab.com, Please note that only one unique code, username and password should be created per User/Owner/Resident. Username is the name/email id/phone number provided by the User/Owner/Resident. You can also invite other User/Owner/Resident living in your unit or any of your neighbours by clicking on "Invite Your Friends" and by providing their email ids. b) Registration Information: When you SignUp or Register with RentHisaab, submit your activation code to register, we will require you to provide your house details (address), name, company name, e-mail address, emergency number, phone number and a password of your choosing. As mentioned above, your email address/phone number will be used as your username for login purposes. Similarly, if you wish to create an account for other User/Residents living in your unit, you must provide their name, phone number and email addresses. We will send an invitation to the phone number/email id provided by you, subject to verification of the invited User/Resident by us. This information will be subject to the terms of our Privacy Policy. Any registration information you provide must be true, accurate, current and complete, except that you may provide a preferred nickname when prompted for your first name. Please note that this nickname or first name will be displayed on your profile page and with any messages, reviews, comments or listings that you send or post through the Network. Please also note that we may, but are not obligated to, use the information you provide to verify that you are actually a resident of your Network's building, and that we may forward this information to building management. c) Profile Information: You may also provide profile information such as your Name, Address (Home), Address (Office), Occupation, Hometown, Status, Family Details, Photos, etc. You may update, or add this profile information via the "Profile" page. All of this information will also be subject to the terms of our Privacy Policy. Your RentHisaab profile may not include any of the following content: telephone numbers (except where asked), any photographs containing nudity, profanity, or obscene, lewd, excessively violent, harassing, sexually explicit or otherwise objectionable subject matter. Despite this prohibition, it is possible that information provided by other RentHisaab User('s)/ Tenants (for instance, in their Profile)/ Owners may contain inaccurate, inappropriate, offensive or sexually explicit material, products or services in violation of these Terms of Use. Neither RentHisaab nor the residents or owners or management or association of your building assume any responsibility or liability for this material. We encourage you, however, to help us keep your Network clean by contacting us if you notice any misuse of the Service. We reserve the right to remove any such inappropriate content posted in your Network without any notice to you. d) Notices; Messages; Community Forums: The App/Website contains Information Page (Owners Profile) where you may post notices for other Users/Residents to see. Please note that, if you post a notice, the first name or nickname that you have provided will be displayed with that notice. Although we reserve the right to verify your information, we do not assume any obligation to do so. We cannot, and do not, guarantee that each person who claims to be a resident of your building actually is a resident of your building. We are not obligated to pre-screen or monitor any messages or bulletin boards or notice boards or advertisements, but do reserve the right to do so, and to remove any message from the App/Website at our discretion. We may also forward offensive or unlawful content to law enforcement authorities or to your building's management or owners or user('s). In the event of any claim on RentHisaab on account of any messages posted by you, RentHisaab will not be liable for the same and you shall indemnify RentHisaab in this regard.

7. TERMS AND CONDITIONS - OTHER SERVICES
a) Local Info: The App/Website may contain a Local Information section in which it will allow you to access, rate, review, and recommend flats/building complex/buildings/house's etc... and other businesses in your locality or neighbourhood. The information on these pages may be provided by a third party or submitted by individual Owners/Residents. You agree that any information that you provide on these sections will be true and accurate, and that you shall not defame, slander or libel any person or establishment. RentHisaab cannot and does not guarantee the accuracy, integrity or quality of any content submitted by individual users/owners/residents or provided by third parties. In addition, your interactions with businesses found on or through the Service, including payment and delivery of goods or services (including any food orders), and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and those businesses. In no event shall RentHisaab or your building or management be liable for any damages arising out of any interaction between you and such parties. 

b) Market Place: Market Place lets you offer goods and services such as posting of properties for sale, new properties being developed in any area, etc. to one another, or post wanted ads. Please keep in mind that the Market Place is only a venue for you to place or respond to classified listings. RentHisaab hereby reserves the right to set the limit on the number of responses for a free user. RentHisaab does not take responsibility for the content on the App/Website and you are required to exercise independent judgement before acting upon any content set out in the App/Website. You may not list or sell any item in the MarketPlace or otherwise through our Service which: 

(a) infringes any third party's copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy; 

(b) otherwise causes a legally-recognized harm (such as a product that contains a defamatory statement); or 

(c) is illegal under, or your sale of which to the buyer would violate, any applicable law, statute, ordinance or regulation.

8. REGULATION OF USAGE OF APPLICATION (APP)/WEBSITE
The User agrees and undertakes not to reverse engineer, modify, copy, distribute, transmit, display, perform, reproduce, publish, licence, create derivative works from, transfer, or sell any information or software obtained from the Website. You agree not to use the App/Website (including, without limitation, any Services you may obtain through your use of the App/Website): in a manner that violates any local, state, national, foreign, or international statute, regulation, rule, order, treaty, or other law; to stalk, harass, or harm another individual or organisation; to impersonate any person or entity or otherwise misrepresent your affiliation with a person or entity; to interfere with or disrupt the App/Website or servers or networks connected to the App/Website. Without limiting the foregoing, you may not list or sell any prohibited / banned items in the MarketPlace. You agree not to submit any property descriptions, photographs, financial, contact or other information contained in each Property's data to the App/Website unless You have acquired received all necessary rights and authorizations from the owner of such property or the power-of-attorney holder, including from the photographer and/or copyright owner of any photographs, to publish and advertise the said property(s) on the App/Website. Photographs with any watermark are prohibited.

9. TERMINATION OF REGISTRATION:
Without limiting any other remedies, RentHisaab may terminate your account if
(a) you are found or suspected to have engaged in fraudulent activity in connection with the use of our Services,
(b) we are of the opinion that you have breached these Terms or such other reasons as deemed fit by RentHisaab with or without assigning any reasons/evidence thereof.

10. COMMUNICATION FROM RentHisaab
As part of the Services offered to registered members/Users, we may need to communicate with you via e-mail (see our Privacy Policy to learn more about communications). You agree to receive e-mails which are specific to your account and necessary for the normal functioning of the Services, including one or more welcome e-mails which help inform new users about various features of the Services. By becoming a registered member of RentHisaab and/or using the Services, you agree to receive certain communication from RentHisaab. You hereby confirm that you do not have any objection to receiving emails, messages (SMS or any other mode) calls from RentHisaab, its group companies, affiliates and subsidiaries. This consent shall supersede any preferences set by you with or registration done with the Do Not Disturb (DND Register)/ National Customer Preference Register (NCPR). We may also send User(s) occasional e-mail bulletins encouraging them to log in to the Network or take advantage of various features or offers, unless such Users have opted not to receive these e-mails. These e-mails may also contain neighbourhood information, tips and suggestions or any other offer provided by a third party. RentHisaab does not take any responsibility for the validity of any of these offers. If we make these e-mails available to Users in your Network, you will be able to opt in or out of these e-mails at any time by updating your preferences through your "Settings' ' page.

11. INFORMATION FOR USERS/SERVICE PROVIDERS
Because certain areas of the App/Website are designed to help Users discover new rental or purchasing opportunities, you may browse some sections of the Network for any house, apartment complex/building on the App/Website, even if you have not yet registered. However, you will not be able to read or post any reviews or ratings in these sections unless you have logged in as a Registered User(s). RentHisaab will not make available any of the information which could be private to any house/apartment/complex(s) to public users without notifying users of the network. However, the authority of deciding upon a piece of information to be private stays with RentHisaab.

12. INTELLECTUAL PROPERTY RIGHTS
All logos, brands, trademarks and service marks ("Marks") appearing in the App/Website are the properties either owned or used under licence by RentHisaab. All rights accruing from the same, statutory or otherwise, wholly vest with RentHisaab. The access to this Website does not confer upon you any licence or right to use in respect of these Marks and therefore the use of these Marks in any form or manner, whatsoever is strictly prohibited. Any violation of the above would constitute an offence under the prevailing laws of India. RentHisaab respects the Intellectual Property Rights of all, it has and will continue to adhere to all the laws applicable in India in this respect. RentHisaab shall respect the Intellectual Property Rights of the users as well as third parties. In a case where a User/s are found to be using App/Website as a platform to infringe the Intellectual Property Rights of others, RentHisaab will be free to terminate the said User/s account forthwith without any notice to the user.

13. DISCLAIMER OF WARRANTIES
ALL INFORMATION AND SERVICES PROVIDED BY THE COMPANY THROUGH THE APPLICATION (APP) / WEBSITE ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE OR NON-INFRINGEMENT, OR ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE. RentHisaab DOES NOT WARRANT THAT THE SERVICES OFFERED ARE FREE OF ERRORS OR MISTAKES. RentHisaab DOES NOT WARRANT OR REPRESENT THAT DEFECTS OR LIMITATIONS IN THE SERVICES WILL BE CORRECTED. NOR DOES RentHisaab WARRANT OR REPRESENT THAT THE SERVICES SHALL BE AVAILABLE CONTINUOUSLY. CERTAIN EXTENUATING CIRCUMSTANCES MAY CAUSE THE SERVICES TO BE INTERRUPTED. RentHisaab PROVIDES NO REMEDIES FOR SUCH SERVICE INTERRUPTIONS. IN ADDITION, RentHisaab PROVIDES NO REMEDIES FOR ANY LOSS OF DATA RESULTING FROM USE OF THE SERVICES. RentHisaab SHALL HAVE NO RESPONSIBILITY FOR ANY DAMAGE OF ANY KIND (CONSEQUENTIAL, DIRECT, INCIDENTAL, HARDWARE, SOFTWARE OR ANY OTHER) DUE TO ACCESS, DOWNLOAD OR USAGE OF CONTENTS FROM THE APPLICATION/WEBSITE. THE CONTENT OF THE APPLICATION/WEBSITE COULD INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CONTENT IS FREQUENTLY UPDATED WITH REFERENCE TO IMPROVEMENTS AND CORRECTIONS WITHOUT NOTICE.

14. WHISTLEBLOWING
RentHisaab reserves the right to publish property details with your consent that have been furnished by you. However, should there be a situation where your consent was not obtained, you would be required to contact RentHisaab immediately. Discussing this on any public or social forum is prohibited and a legal penalty will be applicable if this is found. Any feedback regarding correction of details has to be communicated to RentHisaab immediately. RentHisaab can be contacted on info@renthisaab.com or at our office address # Matiala Extension, New Delhi - India

15. NO LIABILITY
Unless explicitly stated in any part of the App/Website, we are not involved in the actual transactions between buyers and sellers of any goods or services or any users posting any information/listings on the App/Website. We absolutely have no control over the quality, safety or legality of the items or services advertised, the truth or accuracy of the listings, the ability of rent, sellers to sell items or the ability of buyers to buy items offered through the App/Website. We cannot and do not control whether or not sellers will complete the sale of items they offer or buyers will complete the purchase of items they have committed to buy or rent. In addition, note that there are risks of dealing with people acting under false pretence. We expect that you will use caution when using the App/Website. You understand and agree that we do not guarantee the accuracy or legitimacy of any listing, leads, posting, information by other users. You further agree that we are not liable for any loss of money, goodwill or reputation, or any special, indirect, or consequential damages arising out of your use of the App/Website or as a result of any sale, purchase of goods and services with other users of the App/Website. RentHisaab is not liable in any manner to any third party/User for any content/listing, posted by the Users on the App/Website. RentHisaab reserves, in a manner consistent with reasonable commercial business practices, the right to remove all or any part of the properties and/or other goods and services posted on any part of the App/Website without prior notice.

16. INDEMNIFICATION
You agree to indemnify, defend and hold harmless RentHisaab, its officers, directors, employees and agents from any claim, cost, expense, judgement or other loss incurred due to violation of the terms and conditions contained in this Terms by You.

17. LINKS TO THIRD PARTY SITES
The App/Website may provide links to App/web sites and access to content, products and services from third parties, including users, advertisers, affiliates and sponsors of the App/Website. You agree that RentHisaab is not responsible for the availability/accuracy of content including but not limited to opinions, advice, statements and advertisements provided on third party websites and you shall bear all risks associated with the use of such content and for acting upon such content. You are requested to peruse the policies posted by respective app/web sites regarding privacy policy and terms of use before usage of the said third party app/web sites. RentHisaab is not responsible for any loss or damage of any sort you may incur from usage of contents of third-party app/websites. RentHisaab makes no representations or warranties as to the functioning of any third-party app/website. A link to a third-party app/web site from the App/Website does not constitute endorsement by RentHisaab of the owner of the other site, the content of its site, or its products or services.

18. GOVERNING LAW
By accessing the Application (App)/Website you agree that the laws prevailing in India shall be the governing laws in all matters relating to these Terms.

19. JURISDICTION
Courts at Delhi (High Court), India alone shall have the exclusive jurisdiction in all matters relating to the use of these Terms, irrespective of the territory and jurisdiction of your access to the Application (App)/Website.

PLEASE NOTE
You agree to inform us if you come across any listing or posting that is offensive or violates our listing policy or infringes any intellectual property rights by sending a mail to info@renthisaab.com to enable us to keep the App/Website working efficiently and in a safe manner. We reserve the right to take down any posting, listing or information and or limit or terminate our Services and further take all reasonable technical and legal steps to prevent the misuse of the App/Website in keeping with the letter and spirit of these Terms. In the event you encounter any problems with the use of our App/Website or Services you are requested to report the problem by sending an email to us.

The information provided in this App/Website is based on RentHisaab data which is collected from various publicly known sources via, websites, documents and maps including RentHisaab's proprietary data resources, and from the inputs of unidentified individuals. It ought to be considered as a guideline and not as absolutely certain. While care has been taken for groundwork, no responsibility is accepted for the accuracy of the whole or any part. This information is the absolute property of RentHisaab. It should not be reproduced in any form, in part or whole, without prior written permission of RentHisaab. The information is provided on an "as is" and "as available" basis. RentHisaab expressly disclaims warranties of any kind, whether express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose and non-infringement.

Thanks & Regards,
RentHisaab Team